What is iNSight? iNSight is a software product that simplifies mobile transaction management, thereby offering major operational improvements and cost savings. At its...
What is Mediation? Mediation involves the collection and distribution of large amounts of data whilst providing the necessary controls and functionality to apply...
What is Management Information Systems (MIS)? Management Information System (MIS) is a planned system of collecting, storing, and distributing processed data in order to carry out...
What is Revenue Assurance (RA)? In Telecoms, Revenue Assurance is the use of data quality and process improvement methods to improve profits, revenues and cash...
What is Fraud Management? Fraud is the manipulation of a system for personal gain. Fraud Management is the process of carefully monitoring data to...
What is InterConnect? Interconnection allows communication across cellular networks, and makes it possible for subscribers on different networks to communicate with each other....
What is Anti-Money Laundering (AML)? Money laundering describes the process of hiding the origin of illegally obtained money and making it appear to have been...
What is Enterprise Transaction Switch (ETS)? The Enterprise Transaction Switch (ETS) facilitates the switching of transactions and events between different functional systems in an operators’ transactional...
Working with Backend Servers All actions undertaken by the iNSight application are processed by the backend servers. Backend servers can be used for processing...
Introduction to User Management All iNSight users will need to have a user profile configured on the system in order to log into and...
Introduction to the iNSight user interface Logging In In order to access the iNSight application, you need to access the correct URL, which is fixed for...
What is Loan Marketplace (LMP)? Loan Marketplace (LMP) changes the way our clients offer credit services to their customers in order to provide better choice...
What is Open API? OpenAPI allows operators to quickly and seamlessly onboard third-party service providers. It does this by providing a standard that connecting...
What is “Brand Ambassador”? Brand Ambassador uses the power of “word of mouth” to allow our clients to rapidly expand their reach while creating...
What is iNSight Payment Gateway (iPG)? The iNSight Payment Gateway (iPG) is a highly secure and scalable interconnected payment gateway that connects an operator’s payment system...
What is iNSight Charging Gateway (iCG)? The iNSight Charging Gateway (iCG) is very similar to the iPG, providing a highly secure and scalable interconnected payment gateway...
High Availability In computing, the term “availability” refers to the ability of a user community to access a system. If a user...
File Processing explained The primary function of the iNSight application is to process data files. File processing involves creating, storing and/or retrieving the...
Reporting Reporting forms an essential part of managing any business as it provides useful information to decision makers within an organisation....
Troubleshooting basics In any system issues are bound to arise, resulting in errors that impact user experience. Therefore, troubleshooting is an essential...
Transaction Switching The iNSight Transaction Switch (TxSwitch) is an advanced “switch” allowing for the seamless and secure communication between connected systems, such...